FAQ

• Do you offer discounts for bulk purchases? How can I apply?

  Yes, we offer discounted prices for bulk purchases on HKBattery.hk (for orders of 10 or more batteries). The discount increases with quantity. Please contact us via email before placing your order to receive a quote.

• Can I use this battery if the voltage and capacity are different from my original battery?

  Generally, as long as other specifications are consistent, batteries with a voltage difference of no more than 2V are compatible and can be used normally.
  Battery capacity may affect the size and shape of the battery. If the capacity differs, please ensure that our battery matches the shape and dimensions of your original battery.

• How long is the battery lifespan and usage time?

  Battery lifespan depends on various factors, including usage frequency, charging cycles, and temperature. Generally, laptop batteries last between 1 to 3 years. Actual usage time may vary depending on the brand and model.

• Why does the new battery charge slowly?

  A new battery may charge slowly because it retains some charge from the manufacturing process. This is normal. After a few full charge and discharge cycles, the charging speed will gradually return to normal.

• How can I extend the battery lifespan?

  Avoid overcharging and over-discharging; keeping the battery level between 20%–80% is optimal.
  Avoid using the battery alone for high-intensity tasks; it is recommended to use it while plugged in.
  Avoid leaving the battery unused for long periods; regular charging and discharging is recommended to maintain its performance.